Terms & Conditions
The following Terms and Conditions apply to the use of this web site as well as all transactions conducted through the site.
Newsletter / E-Mails
From time-to-time we will send out an email to update or share an article with our customers and those who have opted-in via this website. Subscribers can opt-out at any time via a link at the bottom of the email.
All content appearing on this website is the property of Noxgear, LLC residing at: 966 Proprietors Rd. Worthington OH 43085, USA
Copyright © 2022 Noxgear, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012 Noxgear, LLC. All rights reserved.
Limitation of Liability
In no event shall Noxgear, LLC or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Noxgear, LLC has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Noxgear, LLC or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Noxgear, LLC be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
Security of Your Personal Information
Noxgear, LLC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Customer Protection Policy
Noxgear, LLC makes customer security a priority. All pages asking for personal information during the checkout process provide encrypted data transmission. This security is denoted in the web address beginning with “https.”
In an effort to protect our customers, a valid phone number and verifiable billing and shipping addresses are required with each order. We may call to verify the billing and shipping information for any order. At our discretion, we may require an order only be shipped to the billing address associated with the payment method. In such a situation, you will be contacted to determine how you would like to proceed with the order.
Noxgear, LLC reserves the right to refuse service or cancel orders at its sole discretion
We accept the following forms of payment:
- American Express
A customer is permitted to use only (1) coupon code when placing an order. Coupon codes discount an item from it’s MSRP price (not the current sale price). Coupon codes can be applied after adding an item to your online shopping cart by entering and applying the coupon code in the proper location on the cart page.
Price Match / Lowest Price Guarantee
Within two weeks (14 days) following the day we received your order from noxgear.com, if you can prove a lower price for the same item(s) you purchased is currently available, we will refund you the difference between what you paid for your eligible order and the adjusted amount of your order total taking into consideration the verifiable, lower item pricing. To request a price match you must send an email to [email protected] with your original order number (from Noxgear) as well as proof of the lower price. Refunds can only be made to the original payment method and may take up to 10 business days to process.
If the product fails during the course of normal use (excluding damage or failure resulting from misuse or neglect) within the first year of ownership, we will repair or replace the product (at Noxgear’s discretion based on the nature of the failure) at no charge to the customer (excluding the cost of shipping the product from the customer to Noxgear, LLC).
International customers must pay all shipping, handling and import/export expenses for the return of the product.
Taxes, Duties & Fees
Sales tax is only applied on orders shipping within the state of Ohio. International customers are responsible for any additional customs handling fees, duties, and/or taxes.
Returns & Exchanges
All Noxgear products come with a 45-day satisfaction guarantee. If for any reason you are not completely satisfied AND you have not damaged the product through neglect or misuse, please contact our customer support using this form.
- You will be issued a Return Merchandise Authorization (RMA) number and return shipping instructions. You are responsible for the cost of return shipping back to us.
- Once the product has been returned and verified to be in acceptable condition we will issue the exchanged product or a full refund back to the original payment method.
- Please allow up to 10 business days for this process. Refunds are only guaranteed within 45 days of the original order date.
Noxgear Nation Group Discount Program
By submitting your information (name, email) on our Group Member Sign-up page you are affirming that you are a member of or otherwise affiliated with the Group you select as part of the process of joining that Group on our sign-up page. Noxgear, LLC reserves the right to remove you from the Group Discount Program if we can reasonably determine you are not affiliated with the Group. Noxgear, LLC’s right to remove a person from the program is not limited to the aforementioned circumstance. We prohibit posting or sharing Group Coupon Codes outside of the members of the Group and their immediate family. If a code is found on a “coupon website” or elsewhere on the internet that is accessible by the general public, we may remove the Group and their Discount from the program.